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You can request a lens servicing by contacting our Tamron Service Centre directly through phone or email. Our staff will guide you through the process and provide necessary instructions.

Servicing your Tamron lens does not extend the warranty period. The warranty coverage remains intact as long as the lens is within the specified warranty duration and no unauthorised repairs have been attempted.

If your Tamron lens is no longer under warranty, you can still bring it to our service centre for repair. Our team will assess the issue and provide you with an estimate for the servicing cost.

While it is not mandatory, providing the original purchase receipt can be helpful for reference and warranty verification purposes. However, we can still assist you with lens servicing even without the receipt as long as the lens has a valid registration in our warranty system.

Yes, You will be provided with a unique tracking number to check the status when you contact our service centre for updates.

If additional repairs are needed beyond the initially assessed issue, our service centre will contact you to discuss the necessary steps and provide an updated cost estimate before proceeding.

Yes we can. But do note that damage caused by accident, misuse, do-it-yourself repair, or contamination caused by sand, dust, dirt, chemicals, or moisture, fungus are not covered under the warranty. Our service centre will contact you to discuss the necessary steps and provide an updated cost estimate before proceeding.

Yes you can. However, if the lens is no longer under warranty, there will be an upfront assessment cost for the lens. If repairs or services are required, additional cost estimates will be updated before proceeding.